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Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Add-on licenses are licenses for specific Microsoft Teams capabilities. They give you the flexibility to add capabilities only for users in your organization who need them. To add a capability, buy one add-on license for each user who will use it. The add-on licensing options available to you depend on the Microsoft plan you have.
To see which voice calling and audio conferencing options are available to you, see the Which Microsoft capabilities are available with my plan? Here's a list of Teams add-on licenses and their capabilities that you can add to your Teams subscription. All Microsoft plans allow Teams users to make peer-to-peer calls within your organization using VoIP technology.
Whether you're a small business, enterprise organization, educational institution, government agency, or nonprofit, you have three ways to get Teams Phone System and PSTN connectivity:. Here's a summary of which Microsoft voice and calling licenses to purchase, based on Microsoft plan:. You have two ways to remove users' access to certain products: unassign product licenses from specific users or unassign user licenses from a specific product.
For instructions on how to unassign licenses, see Unassign licenses from users. Need to talk to someone about the add-on options? Contact support for business products - Admin Help. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Submit and view feedback for This product This page. View all page feedback. In this article. Business Voice was Microsoft's voice capability bundle for small and medium businesses but will no longer be available to purchase starting on March 1, If you're a small or medium-sized business, we recommend purchasing the Teams Phone with Calling Plan license , if it's available in your region.
Alternatively, you can purchase a Teams Phone Standard license that will allow you to connect to your preferred third-party PSTN provider. Teams Phone Standard licenses give you all Teams Phone System capabilities like cloud voicemail, caller ID, call park, call forwarding, auto attendants, call queues, call transfer, and caller ID. To find out whether Teams Calling Plans is available in your country or region, see Country and region availability for Audio Conferencing and Calling Plans.
Communication Credits provide a monthly pool of minutes that can also be used for PSTN phone calls, if all your Calling Plan minutes get used before the beginning of the next month. If you want toll-free numbers for Audio Conferencing, auto attendants, or call queues, you'll need to set up Communications Credits.
Sometimes people in your organization will need to use a phone to call in to a Teams meeting instead of their computer. Set up Audio Conferencing for users who schedule or lead meetings with attendees who need to call in using a phone. To find out whether Audio Conferencing is available in your country or region, see Country and region availability for Audio Conferencing and Calling Plans.
For pricing info, see Pricing for Audio Conferencing. Organizations can now use a third-party operator for their Audio Conferencing numbers.
For more information, see Plan for Operator Connect Conferencing. Microsoft Teams Room is an additional Microsoft Teams product that brings video, audio, and content sharing to conference rooms. Organizations can purchase Microsoft Teams Rooms standalone licenses for these capabilities. For more information, see Teams Meeting Room Licensing.
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